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Whether you have a question about a specific item, need help with an order, or are interested in wholesale — our team of collectors and specialists is here to help.

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Contact Information

Address 4812 Heritage Lane
Richmond, VA 23220
Business Hours Mon – Fri: 9:00 AM – 5:00 PM EST
Saturday: 10:00 AM – 2:00 PM EST
Sunday: Closed

Response Times

General Inquiries Within 24 hours
Order Support Within 4 hours
Authentication Questions 1–2 business days
Wholesale Inquiries 2–3 business days

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Quick Answers

Frequently Asked Questions

Are all items truly spent and inert?

Yes, absolutely. Every single item sold by Brass & History is 100% spent and inert. We do not sell live ammunition, firearms, or any functional weapons components. Each item passes a physical safety inspection before shipping.

How do you verify historical pieces?

Our authentication team cross-references headstamp markings against historical manufacturer records, the Cartridges of the World database, and production archives. Rare items receive full provenance documentation.

Can I request a specific item you don't carry?

Absolutely — we love sourcing requests. Contact us with details of what you're looking for (caliber, era, headstamp if known) and our sourcing team will search our network and notify you if we locate a match.

Do you offer wholesale or bulk pricing?

Yes, we offer wholesale accounts for dealers, museums, and resellers. Minimum orders apply. Contact us via the form above with your business details to start the conversation.

What is your return policy?

We offer 30-day hassle-free returns on all items. If your item arrives damaged or is not as described, we cover return shipping. Refunds are processed within 5–7 business days of receipt.

Do you ship internationally?

We primarily ship within the US. Limited international shipping is available to Canada, UK, and select EU countries. Contact us for international orders — import regulations and customs responsibilities vary by country.